Privacy Policy

1. Controller

The controller responsible for the processing of personal data in connection with this website is:

Bavarian Blooms
Christian Volk
Fichtenweg 19
95100 Selb
Email: info@bavarian-blooms.com
Phone: +49-151-25191569

2. Accessing and Providing the Website

When you access this website, data is processed that is technically necessary to deliver the website to your device and to provide it securely and reliably. This may include, in particular, your IP address as well as other technical connection and request data transmitted during access.

The processing is carried out to provide the website, ensure its technical security and stability, and detect and analyse technical faults and potential attacks.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the secure, stable and reliable operation of our website.

Where data is stored in server operating logs of the systemd journal, it is retained for no longer than 30 days. Due to an additional storage-size limit, older entries may be deleted earlier.

Application and container logs are rotated based on size. A maximum of three log files of up to 10 MB each is provided for. There is therefore no fixed retention period for these logs; older entries are deleted once the applicable size limit is reached.

Providing this technical data is neither required by law nor by contract, nor is it necessary for entering into a contract. However, where such data must be transmitted for technical reasons when accessing the website, the website cannot be used without this transmission.

3. Contact by Email

If you contact us by email, we process the personal data you provide. This includes, in particular, your email address, the content of your message and any other information you choose to provide as part of the communication.

The processing is carried out to handle your enquiry and communicate with you.

If your message relates to taking steps prior to entering into a contract or to performing a contract, in particular in connection with an appointment request or collection of flowers, the legal basis is Art. 6(1)(b) GDPR.

For other enquiries, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the appropriate handling of incoming enquiries and communication with prospective and existing customers.

The data is stored for as long as necessary to handle your enquiry and any contractual relationship that may arise from it. Data is retained for longer only where statutory retention obligations apply or where the data is required for the establishment, exercise or defence of legal claims.

Contacting us by email is neither required by law nor generally required by contract. It is also not mandatory as a means of communication for entering into a contract. However, where your enquiry concerns entering into or performing a contract, we require the information necessary to handle the enquiry and carry out the requested pre-contractual or contractual measures. If this information is not provided, we may be unable to process the relevant enquiry or enter into or perform the requested contract.

Clicking an email link on this website does not itself transmit any data to us. Data is transmitted only when you actually send a message using your email application.

4. Contact by Phone

If you contact us by phone, we process the personal data you provide during the conversation where this is necessary to handle your request.

The processing is carried out to handle your enquiry and communicate with you.

If your call relates to taking steps prior to entering into a contract or to performing a contract, in particular in connection with an appointment request or collection of flowers, the legal basis is Art. 6(1)(b) GDPR.

For other enquiries, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the appropriate handling of incoming enquiries and communication with prospective and existing customers.

Personal data arising from telephone communication is stored for as long as necessary to handle the relevant matter and any contractual relationship that may arise from it. Data is retained for longer only where statutory retention obligations apply or where the data is required for the establishment, exercise or defence of legal claims.

Contacting us by phone is neither required by law nor generally required by contract. It is also not mandatory as a means of communication for entering into a contract. However, where your enquiry concerns entering into or performing a contract, we require the information necessary to handle the enquiry and carry out the requested pre-contractual or contractual measures. If this information is not provided, we may be unable to process the relevant enquiry or enter into or perform the requested contract.

Clicking a telephone link on this website does not itself transmit any data to us. Processing by us begins only when you actually contact us by phone.

5. Recipients of Personal Data

For the technical operation of this website, we use server infrastructure provided by:

IP-Projects GmbH & Co. KG

Personal data may be processed there where this is necessary for providing and securely operating the website.

For email communication, we use services provided by:

ALL-INKL.COM - Neue Medien Münnich

Personal data required for email transmission and storage may be processed there in connection with the provision of these services.

6. Your Rights

Subject to the applicable legal requirements, you have in particular the right to:

request access to your personal data and information about its processing,
request the rectification of inaccurate personal data,
request the erasure of your personal data,
request restriction of processing,
object to the processing of your personal data, and
request data portability.

To exercise your rights, you may contact us using the contact details provided in Section 1.

7. Right to Object under Art. 21 GDPR

Where we process your personal data on the basis of Art. 6(1)(f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to such processing.

We will then no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defence of legal claims.

To exercise your right to object, you may contact us using the contact details provided in Section 1.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

For private-sector organisations in Bavaria, the competent supervisory authority is, in particular:

Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach
Germany

Last updated: 30 August 2026